Germ Guardian LW18 UV-C Light Wand
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List Price: Our Price: $47.95 You Save: $82.04 (63%) Availability: Usually ships in 24 hours Category: Health Care See more product details |
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Customer Reviews of Germ Guardian LW18 UV-C Light Wand
Customer Review: don't believe the hype
Summary: 1 Stars
It doesn't work. When I pressed the customer support on it, their wording changed from a definitive "eliminates 99% of..." to "It is beneficial..." and "it will not not immediately remove" followed with "You must first eliminate the mold/mildew (by proper washing), and the lamp will prevent it from spreading or returning." Thank God I bought it from a place with a liberal return policy!!
Please read my comment to the first review for a fuller story.
Customer Review: disappointed
Summary: 1 Stars
Germ Guardian LW18 UV-C Light WandThe package the wand was received in did not have a return address on it and the wand package had been opened and did not contain any instruction for use. Now the wand is beeping and I've not idea why. Also it looked used and I thought I"d ordered a new product.Customer Review: DOA and no customer service
Summary: 1 Stars
The first day I received this item I tried to turn it on, and it didn't. It wouldn't work with batteries, nor with the cable. I called customer service and left a message. And waited.
They never got back to me. To add insult to injury, I couldn't even follow up with them, since the automated message warned that leaving extra messages would only delay a response.
Customer Review: Not worth it with all the problems
Summary: 1 Stars
This was supposed to be a gift for my mother-in-law, but the first one came with a broken UV bulb, and we had to send it back. Amazon quickly replaced it, sending out the second one before we even shipped the first back. The new one lasted about 3 weeks and then the charger stopped working. Overall it's been very frustrating, and not a good gift or personal item to buy.