Invacare Folding Walker Tray
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Our Price: $18.61 Availability: Usually ships in 1-2 business days Category: Health Care See more product details |
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Customer Reviews of Invacare Folding Walker Tray
Customer Review: 18% Restocking Fee
Summary: 1 Stars
I would highly recommend not ordering from this company. I purchased this tray for a walker that was very similar to the photo and not listed as one of the incompatible models. When we received the tray it did not fit the walker. I wrote the company with my complaint to which I received a one line email with a name and number to contact for assistance. I then called the number and the person was unavailable. I was tossed around on the phone and was given the option of sending the tray back and being responsible for the shipping and an 18% restocking fee. I told the company this was unacceptable and their response was that this what was stated as their return policy. The shipping to send the tray, to return the tray, and the restocking fee is almost as much as I paid for the tray itself. I decided to eat the cost and keep the tray. In the future I will never purchase from this company again as I feel they take advantage of their customers.Customer Review: did not fit on the walker.....
Summary: 1 Stars
When we recieved the tray the clamps where to small to fit on to the walker. The clamps where plastic and you where afraid that if you forced them they would break... Manufacturer needs to look at the design....