Professional Halogen OPHTHALMOSCOPE / Otoscope Kit with Zippered Leatherette Case
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Professional Halogen OPHTHALMOSCOPE / Otoscope Kit with Zippered Leatherette Case Details
Manufacturer: Pro- Physician DiagnosticsBrand: Pro- Physician Diagnostics
Product features:
- Is superbly-crafted from chrome plated brass and built to last a lifetime
- Makes use of an all important variable light intensity rheostat type switch
- Delivers an increasing light intensity through the otoscope as you rotate the switch
Customer Reviews of Professional Halogen OPHTHALMOSCOPE / Otoscope Kit with Zippered Leatherette Case
Customer Review: Retribution Feedback
Summary: 5 Stars
The review left by J Schilt below is retribution feedback.He left this same feedback on two of our items even though he didnt even purchase the same item on eBay. He is upset about an otoscope he purchased from us on eBay that arrived arrived dead on arrival. We apologized to him and offered to send a new bulb wrapped in foam immediately to him and explained this would take care of the issue 99% of the time. We also explained to him that sometimes the packages can have allot of trauma and jarring before getting to their destination causing the incandescent bulb filaments to weaken and burn out prematurely but we always stand behind our products 100% and that the otoscope came with a 1 year warranty standard. He decided he did not want a new bulb but asked us to exchange and upgrade him to our LED otoscope with a lifetime warranty for free. We explained to him I was not able to do this because a new bulb almost always will fix the problem with the otoscope he already purchased and there would be an additional charge to change to the LED model. He said he wanted an even exchange because of the aggravation we put him through and because he wasnt able to use his otoscope set for a test in his physical diagnosis class in medical school. I told him again we could not do this for free so then he said he would leave bad feedback on eBay and everywhere he could find to leave it on the internet for our products.
Please see all the other feedback that has been left on this kit and it will become obvious that his feedback is left as retribution. He tries to think of every single bad thing he can say about the kit as well as making comments about other reviewers reviews.
I apologize about leaving stars on our own product since I am not really reviewing it but the review doesn't really allow for me to leave these off. We just have no other way on Amazon to respond to Product Reviews as a seller.
Best Regards,
Sally Jenkins
Customer Care Specialist
More Professional Halogen OPHTHALMOSCOPE / Otoscope Kit with Zippered Leatherette Case customer reviews:
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Description of Professional Halogen OPHTHALMOSCOPE / Otoscope Kit with Zippered Leatherette Case
Professional Halogen OPHTHALMOSCOPE is superbly-crafted from chrome plated brass and built to last a lifetime. This unit makes use of an all important variable light intensity rheostat type switch that delivers an increasing light intensity through the otoscope as you rotate the switch. The ultra-bright 3.2 volt halogen lamp is powered by 2 standard C sized alkaline batteries for a very long lasting and bright lightProducts
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