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Customer Reviews of Soft and Dri Conditioning Silk Antiperspirant / Deodorant, Touch of Aloe - 2.6 OzCustomer Review: Great product lousy service Summary: 3 Stars
I love this product and am sad it is so hard to find. It is an effective antiperspirant with a wonderful subtle scent that I love.
After a lot of searching, I found it here on Amazon.com, but it comes from a company called AmericanRX who are unprofessional and badly organized. I ordered the product, then waited for them to send. I was given a bogus tracking number. I waited for a few days to see if the number simply hadn't gone into the system, but the number never did work, so I contacted them. It took days for them to get to me. Then they gave me a customer service number to call. Unfortunately, the representative didn't have a clue and couldn't help me. He said he'd ask shipping what happened to my order, but they never got back to me again. I wrote one last time and complained and at least they refunded my money. I've left out a few loops and hassles in this whole process, but that's the basic trend.
Upshot? I love this product, but I won't buy from AmericanRX ever again. It took a ridiculous amount of effort on my part for what should've been a simple transaction. So rather than buy from this company I will go without this product.
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