Tanita BF-683W Body Fat/Body Water Feature, White
|
List Price: Our Price: $69.99 Availability: Usually ships in 1-2 business days Buy 3rd Party: from $60.00 (click here) Category: Health Care See more product details |
|---|
Customer Reviews of Tanita BF-683W Body Fat/Body Water Feature, White
Customer Review: Very consistent readings
Summary: 4 Stars
The scale gives very consistent readings and allows for monitoring tendencies. A small drawback is that only the last reading per day is kept in memory.Customer Review: The scale isn't bad, but it won't last
Summary: 1 Stars
Tanita service is so awful it has prompted me to write my first Amazon review. Like "Texan Hubris," I too had a bad experience with customer service. I own a BF-681W, the previous version of this product, purchased in August of 2006. I didn't use it frequently, and so the original provided batteries corroded slightly and the contacts in the scale for battery power eventually got ruined. I know, my bad.
However, the batteries are contained within a plastic piece that pops out of the back of the metal scale. With a soldering iron, I could have it replaced in two minutes. The problem? Not only did the 800 number included with my original documentation no longer work (it was a recording for someone who wanted to talk to me locally--you know, the adult kind), but the people I did get ahold of using the long-distance number found on the company website had little to offer. Apparently, they don't sell spare parts for any of their consumer scales. So this expensive scale is rendered useless by a $2 part that should be easy to replace.
I might be able to hack out a fix and keep using the scale. I would be very wary of buying any scale from this company. It was nice when it worked, but any little problem and they won't back their product. I WILL NOT buy another scale from them; be careful if you choose to do so.
Customer Review: Be wary about using your Tanita in a bathroom.
Summary: 1 Stars
Be wary of Tanita and their warranty claims. The product itself was decent, and fairly accurate, however Tanita is not a company that prides itself in customer service and product support. I used my scale in a normal bathroom environment, and after just 3 months you could see evaporation underneath the screen. I don't know if a gasket had a crack in it, or what the issue might have been, but the unit couldn't withstand the normal humidity of a bathroom. In fact, the unit was a good 20 feet from any active water, like a shower and tub.
I shipped the unit in, and without even so much as a courtesy call, the "customer service manager" returned my unit with a note that my warranty claim was refused, even though I had spoken to someone before about the issue, and said it would be replaced no problem. The customer service manager was nice enough, but said that even though it was well within the boundaries of his discretion, he was going to refuse the claim, because they refuse all like claims regarding evaporation. He even admitted that it happens fairly often.
Stay away.
His recommendation? Buy another Tanita, and not place it in the bathroom. Right.
More Tanita BF-683W Body Fat/Body Water Feature, White customer reviews:
1 2
1 2