Ultrasonic Humidifier
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Our Price: $129.99 Availability: Usually ships in 1-2 business days Category: Single Detail Page Misc See more product details |
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Customer Reviews of Ultrasonic Humidifier
Customer Review: don't buy it....
Summary: 1 Stars
After using it for about 4-5 months, the inside of the water tank started molding. First thing, their customer service stinks. It usually goes into a prompt telling you to leave a message, so I did and waited for 2 weeks and no one called. I kept calling and I finally got through. I wanted them to replace just the plastic water tank but they insisted that it is very usual for it to mold and suggested that I clean it out using water and vinegar. Disappointed that they won't stand by their product, I had no choice to try it but with no luck. I must have cleaned and rinsed it more 1o times and it simply will not come off.
I'm not taking any chances using a humidifier with mold inside the water tank, so I'm throwing it away and never buying any products from them again.
I give this ZERO stars but it seems that that was not an option so I had to choose at least one star.
Customer Review: Poor Customer Service
Summary: 1 Stars
I purchased 2 Germ Guardian H2000 units in 2008 and was initially quite pleased with their performance. After 1 month, the LED lights failed on 1 unit. The unit was replaced eventually after several failed calls to customer service. The replaced unit's lights eventually failed as did the second units LED's (?design flaw). Eventually the second unit failed completely after 16 months, and I have been unsuccessful in reaching customer service for 3 weeks, after multiple calls and leaving several messages.